FAQ: Creating MX records to Connect to Your Email Host

If you use an email host like Microsoft Exchange or Outlook, you can use your domain as an email address by assigning your email host’s MX Records to it. MX Records are provided by the email host, and are usually formatted something like the following:

Host/Domain Priority Value/MX Entry/Destination/Mail Server
@ 10 mx.emailhostexample.com
mail 20 mx.emailhostexample.com

To assign your MX records to your domain, just log in and follow these steps:

  1. Select the DNS button to the right of the domain you wish to edit.
  2. Scroll to the DNS Records section. Your DNS records are separated by rows, and each record is divided into three columns-- Domain, Record, and Value. Click on the Add button until you have enough rows.
  3. If your MX record has a value for Host or Domain, enter it into the first column. IF THE VALUE IS YOUR DOMAIN NAME or @, LEAVE THIS FIELD BLANK.
  4. Under the Record column, select MX Record from the dropdown menu.
  5. Under the Value column, enter the MX record's priority number, a space, and then the Value/MX Entry/Mail Server/Destination. For example, a record with a priority of 10 and a destination of mx.emailhostexample.com would be entered as "10 mx.emailhostexample.com" 
  6. Repeat steps 3-5 for each additional record you need to create.
  7. When finished, click Save.

Please allow for up to 24 hours for the records to begin resolving properly.