• Common Reasons For Payment Failure
• Do You Accept Payment by Check?
• What Is a Credit Card Authorization Hold?
• How To Update Your Payment Method
• Payment Methods We Accept
• "What is this tiny charge on my credit card statement?"
• Why We Place Credit Card Authorization Holds
• When to Expect Your Credit Card to Be Authorized
• If Your Credit Card is Authorized but Your Order Fails
• "Does receiving an invoice mean I've been charged?"
• If You Receive An Email Saying Your Credit Card Could Not Be Authorized
• If an Item in Your Invoice Says "Domain Renewal Failed"
• "Can I still pay if I get an email saying my payment failed?

FAQ: Why We Place Credit Card Authorization Holds

Authorizing a credit card for an order before completing that order is a security measure to help ensure the card is valid, and to allow time to correct failed authorizations before completing the order.

For example, if an authorization fails for a scheduled domain renewal due to an expired credit card, the domain’s registrant will then have plenty of time to update their billing information and prevent the domain’s expiration.