- Common Reasons For Payment Failure
- Do You Accept Payment by Check?
- What Is a Credit Card Authorization Hold?
- How To Update Your Payment Method
- Payment Methods We Accept
- "What is this tiny charge on my credit card statement?"
- Why We Place Credit Card Authorization Holds
- When to Expect Your Credit Card to Be Authorized
- If Your Credit Card is Authorized but Your Order Fails
- "Does receiving an invoice mean I've been charged?"
- If You Receive An Email Saying Your Credit Card Could Not Be Authorized
- If an Item in Your Invoice Says "Domain Renewal Failed"
- "Can I still pay if I get an email saying my payment failed?
FAQ: Why We Place Credit Card Authorization Holds
Authorizing a credit card for an order before completing that order is a security measure to help ensure the card is valid, and to allow time to correct failed authorizations before completing the order.
For example, if an authorization fails for a scheduled domain renewal due to an expired credit card, the domain’s registrant will then have plenty of time to update their billing information and prevent the domain’s expiration.