FAQ: If an Item in Your Invoice Says "Domain Renewal Failed"

If an item in your invoice…

1. begins with the Description “Domain Renewal Failed”


2. lists a negative total under Price (like. “-9.90 USD” instead of “9.90 USD”)

Then this means the domain renewal has failed and the domain is no longer active.

This invoice is only sent for your records and does not indicate a charge. It is not possible to recharge this type of invoice.

Most expired domain names have a period during which they can be restored before they are deleted by their registry (all domain restore prices can be found on our Price List). To request an expired domain’s restoration from redemption, please contact us.