• Common Reasons For Payment Failure
• Do You Accept Payment by Check?
• What Is a Credit Card Authorization Hold?
• How To Update Your Payment Method
• Payment Methods We Accept
• "What is this tiny charge on my credit card statement?"
• Why We Place Credit Card Authorization Holds
• When to Expect Your Credit Card to Be Authorized
• If Your Credit Card is Authorized but Your Order Fails
• "Does receiving an invoice mean I've been charged?"
• If You Receive An Email Saying Your Credit Card Could Not Be Authorized
• If an Item in Your Invoice Says "Domain Renewal Failed"
• "Can I still pay if I get an email saying my payment failed?

FAQ: If Your Credit Card is Authorized but Your Order Fails

In some cases, particularly for binding domain pre-orders, the registration may still fail even though authorization was successful.  We only charge for successfully registered orders. If a registration fails, the order's authorization will be removed from your credit card automatically, and you will not be charged.